Refund Policy
At ToHost Cloud Services (tohost.in), we aim to ensure customer satisfaction. Please read the following refund policy carefully:
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7-Day Refund Policy: Hosting packages priced at ₹199 or more per month qualify for a refund if canceled within 7 days of purchase.
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3-Day Refund Policy: Hosting packages priced below ₹199 per month qualify for a refund if canceled within 3 days of purchase.
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Refund requests must be submitted through your account dashboard or by contacting our support team at support@tohost.in.
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Refunds are subject to review, and additional questions may be asked to understand the reason for cancellation.
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ToHost Cloud Services reserves the right to cancel or reject any refund request without prior notice if it deems necessary.
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Refunds apply only to hosting services. Domain registrations, SSL certificates, and third-party services are non-refundable.
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Approved refunds will be processed within 7-10 business days and credited to the original payment method.
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Accounts terminated due to violations of our Terms of Service are not eligible for refunds.
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Any service purchased using a promotional discount is eligible for refunds only up to the actual amount paid.
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Renewal payments are non-refundable. To avoid charges, ensure to cancel the subscription at least 48 hours before the renewal date.
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In case of payment disputes, refunds will not be issued until the matter is resolved.
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We are not liable for delays caused by third-party payment processors or financial institutions.
If you have any questions or need further assistance, please reach out to our support team at support@tohost.in.