Shipping & Delivery Policy
Last updated on Apr 30th, 2024
Thank you for choosing ToHost Cloud Services (tohost.in) for your hosting needs. Our goal is to deliver reliable, efficient, and secure hosting services. With fully automated provisioning, we ensure quick and hassle-free setup. Below is our Shipping and Delivery Policy.
Provisioning Process
- Order Confirmation: Upon successful completion of your order and payment, you will receive an email confirmation with details of your purchase.
- Automatic Account Setup: Our system immediately begins the automated setup of your hosting account. Most services, including shared hosting, reseller hosting, master reseller hosting, and alpha reseller hosting, are provisioned within minutes.
- Domain Registration: If you purchase a domain through us, it will be automatically registered and linked to your hosting account during provisioning. Domain registration may take up to 48 hours to propagate across the internet.
- Service Activation: Once the setup process is complete, you will receive an email with login credentials and instructions to access your hosting control panel.
Delivery Timeframes
- Shared Hosting: Provisioned within minutes after payment confirmation.
- Reseller Hosting: Fully automated setup typically completed within minutes.
- Master Reseller Hosting: Provisioned within minutes with immediate access to reseller tools.
- Alpha Reseller Hosting: Provisioned within minutes. In rare cases, additional verification may be required, which could delay the setup slightly.
Delivery Methods
All hosting services are delivered digitally. Upon activation, you will receive confirmation emails containing your account details and instructions to manage your hosting services via the control panel.
Important Notes:
- Fully Automated: All our hosting services are set up through an automated system, ensuring quick delivery without manual intervention.
- Domain Propagation: Domains purchased through us may take up to 48 hours to propagate fully across the internet.
- Account Management: Use account dashboard or control panel credentials provided in the email to manage your hosting services efficiently.
- Customization: Any additional customization requests may require manual intervention, which could extend the setup time slightly.
Contact Us
If you have any questions or concerns regarding the shipping and delivery of your hosting services, please don't hesitate to contact our customer support team using support ticket or through mail support@tohost.in or through our whatsapp no given on our website.